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Competence Framework - 3 of 29

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COMPETENCE 3: SUSTAINABILITY

The ability to balance the environmental, social, economic and administrative considerations that will impact a change initiative.

Introduction

Sustainability involves taking individual and organisational responsibility to ensure outputs, outcomes and benefits are sustainable over their life cycles, meeting the current needs of stakeholders without compromising or overburdening future generations.

In addition, change initiatives need to be delivered through sustainable working practices and methods. Sustainability is so significant and important, that change initiatives need to proactively alter behaviours and apply methods that ensure these considerations become second nature.

❶

KNOWLEDGE

Knowledge of the sustainability agenda of the organisation that informs business activity.

 

APPLICATION

Promote and adhere to sustainable working practices that support organisational standards.

Consider:

  • The management strategies in place, and the need to understand the external factors that may identify risks and opportunities and influence direction.
  • Any sector-specific responsibilities, principles and priorities that may need to be considered.
  • What needs to be considered for continuity, and generating efficiencies for the future.
  • The alignment of any external party to the internal policies.
  • Working practices that support sustainability.

 ❷

KNOWLEDGE

Knowledge of the sustainability priorities.

 

APPLICATION

Determine the sustainability vision and objectives for a change initiative. Undertake appropriate assessment to support sustainability methods and outcomes. Explore stakeholder perception and actively manage sustainability expectations and outcomes.

Consider:

  • The way in which the business case aligns to and supports the sustainability agenda.
  • Tools and techniques available to proactively embrace sustainability.
  • Measures and metrics used to evaluate and inform the sustainability assessment.
  • The internal and external communities impacted and how they will be impacted.
  • The way in which the adoption of sustainability principles may have a positive or adverse impact on a change initiative.

❸

KNOWLEDGE

Knowledge of which mechanisms can embed sustainability and of ways to communicate sustainability measures.

 

APPLICATION

Employ relevant techniques to embed a culture of sustainability within a change initiative. Apply a range of communication styles to promote sustainability objectives.

Consider:

  • Ways to understand the individual drivers that can be used to change behaviours.
  • Different ways of telling a story to gain ownership at all levels.
  • Different working practices that support the sustainability agenda.
  • Techniques to facilitate creative thinking that supports both the business case and the sustainability objectives.

❹

KNOWLEDGE

Knowledge of what information is needed to confirm that practices are still being followed.

 

APPLICATION

Ongoing monitoring and reporting of sustainability. Ensure that stakeholders are engaged and responsive to sustainability practices. Promote the sharing of lessons learned and actively encourage sustainability and accountability at all levels.

Consider:

  • Ways to assess and show that stakeholders are still engaged with sustainability practices.
  • The ability to support ongoing operations within business-as-usual.
  • Ways to embed into the organisation’s culture a continued focus on sustainability in day-to-day activities.
  • The sources of data and methods to promote continuous improvement.

❺

KNOWLEDGE

Knowledge of changes in sustainability practices.

 

APPLICATION

Actively keep abreast of changes to inform new initiatives. Promote efficiencies to facilitate sustainability in other change initiatives across industry sectors. Propose ways to acknowledge and celebrate achievements in sustainability both internally and externally.

Consider:

  • Ways to keep up to date with external guidance and regulation that will impact the sustainability agenda.
  • How to stay up to date with innovative practices, to inform forward thinking and new ways of working.
  • Different ways to promote and communicate achievements and improvements.