Using logical levels to optimise team performance webinar

Projects predominantly rely on teams, and those teams typically sit within departments, organisations, companies; these teams consist of individuals who often have trained capabilities in specific technical areas – such as risk analysis, contract management, critical path analysis, planning and delivery of technical products and services; project teams often work as a unit, and their behaviours are usually focussed on delivering outcomes; they do this within defined environments, locations, software systems, client-hosted organisations etc.

Whether they know it or not, many of these dimensions fall neatly into what we have come to know as the neurological levels, as developed by Gregory Bateson and Robert Dilts. This webinar presented on Tuesday 20 September was an opportunity to align and integrate this model with the APM’s normal approach to governance.

The webinar explored:

• Understanding of how the neurological levels works at the level of the individual;
• How that can be applied and built in at team level;
• How the five or six-level model can be mapped to how the team operates;
• How to use chunking up or down, to get better results (and crucially to avoid waste and delay);
• Building this thinking into other parts of an organisation (particularly at identity level).

The content has been created as a collaboration event with the ANLP International CIC: The Association for NLP, Empowering NLP Professionals, and APM People SIG.


Webinar resources

The panel have very kindly allowed their presented material to be made available for viewing. The slides on Slideshare and the webinar recording on YouTube are now available in our APM resources area and also embedded below for reference.

The Q+A attendee question submitted from attendees during the webinar have been reviewed and answered by the panel. 

This event is suitable for professionals with an intermediate to advanced level of experience.

Speaker biographies 

Fiona Campbell is an International NLP Business Coach Trainer, Master Practitioner, Professional Growth Coach, Corporate Facilitator and Clinical Hypnotherapist.
For over 30 years she has taught thousands of people to use NLP skills in business for improving their leadership, communication and coaching skills. She is the founder of the NLP Business Circle Online Club and delivers a range of NLP based Leadership Development and Coaching programmes for business. Previously she had successful sales careers with major companies including Xerox and Yellow Pages.

Jeremy Lazarus is an Accredited Master Executive Coach, ILM Approved Coach Trainer and a Certified NLP Master Trainer. Prior to becoming a business coach and trainer in 1999, he had 18 years’ experience as a senior finance professional and management consultant, including four years in the investment management industry, four years as a management consultant and being Finance Director of YO! Sushi (he is a qualified accountant and qualified corporate treasurer).

Jeremy’s clients include blue chips, SMEs, several NHS Trusts, charities and elite athletes. He is a guest lecturer at UK universities, and has written four best-selling books.

Robbie Steinhouse is one of Britain’s leading NLP trainers and coaches. He founded and trains at the NLP School in London and is also on the faculty at NLP University in California. He is an NLP Master Trainer and also an ICF certified coach. His work ranges from delivering in-house leadership programmes to coaching private clients across the world.

Since the 1980’s, Robbie built and ran businesses in recruitment, property and insurance. As these grew, he became aware of an ever-increasing need for more than just commercial skills.

Among the vast range of psychological and personal development models available, he found NLP to be (by far) the most effective, especially when linked to Transactional Analysis, Mindfulness and coaching. Robbie has published several books on aspects of NLP.

Host

Tim Lyons is a programme and project manager, with many decades of working on large system and infrastructure programmes. He is an APM Fellow and serves on the APM People SIG committee. Tim holds national and international qualifications as a coach. An ex-broadcaster, he studied language and communication at university and is an NLP Master Practitioner and certified coach.

He writes about subjects where projects, coaching and communication intersect. Tim was one of the team that finally delivered the Elizabeth line as part of the Crossrail project. In recent years he designed, built and now lives in a modern eco-house.

Previous webinars can be viewed on the APM Slideshare and YouTube channels. 

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APM Body of Knowledge 7th edition reference
Section	Description
3.1.3 3.2.5 3.2.7	Engagement & Influence Organisation culture, diversity & inclusion Workplace stress