The Human Element - Crisis and Risk
APM’s Risk Interest Network (RIN) took a distinctive look at risk management for its 2024 conference, focusing on Crisis Risk Management and the Human Element.
A range of speakers from academia, emergency services, industry leaders, government, and practitioners were brought together and explored and debated with attendees how humans react in a crisis, how risks are managed—not just in projects but in life itself!
We ended the conference on a thought-provoking note with a debate about AI and its Human Interaction!
View the conference programme and speakers.
With thanks to all our sponsors and exhibitors
Conference themes
The format for the day will include plenary sessions by key speakers and simultaneous presentations and workshops across four themes.
Theme 1: Risk identification and assessment in humanitarian contexts
Techniques and tools for identifying and assessing risks unique to humanitarian projects, considering factors like political instability, environmental challenges, and community dynamics.
Theme 2: Technology and innovation in risk mitigation
Explore the role of technology and innovative solutions in mitigating risks and enhancing the effectiveness of humanitarian projects.
Theme 3: Case studies
Present and analyse case studies of successful (and unsuccessful) risk management in past humanitarian projects, extracting lessons learned and best practices.
Theme 4: Collaborative risk management
Discuss the importance of collaboration and coordination among various stakeholders, including NGOs, government agencies, and local communities, in managing project risks effectively.
Conference programme (subject to change)
🕐 08:00-09:25Registration |
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🕐 09:25-09:50Welcome remarks - Monsters lurkingThere’s an anonymous quotation that states “everyone smiles in the same language.” But do they? In opening APM’s 2024 Risk Management Conference; Sheilina Somani seeks to ignite discussion around engagement and delivery for effective Humanitarian projects. Tread carefully, there may be monsters in our midst! |
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🕐 09:50-10:35Opening keynote: The ethics of crisis management🞇 Professor Fiona Macaulay, University of Bradford Whose knowledge, experience, labour, and wellbeing counts in the management of a crisis, and in the identification and mitigation of risk? This talk will look particularly at ethics through a gendered lens. |
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🕐 10:35-11:15Human behaviour🞇 Assistant Commissioner Pat Goulbourne, London Fire Brigade |
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🕐 11:15-11:45Networking break |
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🕐 11:45-12:30 |
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Lunchtime keynote: The human side of decision making in a crisisIn order to avoid disastrous mistakes, decision making in a crisis requires 4 key skills: 1. Having mastered the art of breathing deeply when challenged; 2. the ability to listen very carefully to what others need, beneath their emotions; 3. to be aware of your own anger and clean it up; 4. to use Right Brain Intelligence to break the cycle of violence. I shall then elaborate on this last issue: What AI cannot do and what HI (Heart Intelligence) CAN do. There is, at this moment in human history, an extraordinary opportunity for human development: and that is to demonstrate, recognise and use the intelligence of the heart. While AI may decrease the relevance of the human brain, we know that the intelligence of the human heart cannot be taught to a machine. Ponder this: can the human capacity for intuition, for example, or integrity, or compassion, be replaced by a machine? I shall set out why the intelligence and capacities of the heart become what put us humans ahead of the machine, when it really matters! |
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🕐 12:30-13:30Lunch |
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🕐 13:30-14:05 |
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Stream 1 - Human crisis🞇 Richard Gordon MBE, Director of Bournemouth University Disaster Management Centre (BUDMC) The good news is that most countries impacted by natural disasters are not left alone. National governments, international responders, and non governmental organisations all commit themselves to arrive in-country as quickly as possible to deliver humanitarian assistance operations. From a project manager’s perspective this raises a number of interesting challenges. |
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Stream 2 - Risk management in maritime search and rescue🞇 Chris Blockley-Webb, Turner & Townsend When it goes well and it goes wrong! - we take a brief look at the impacts of the Human Element on practitioners in the maritime SAR operations world. |
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🕐 14:05-14:45Crisis management within P3M🞇 Craig Forson, Turner & Townsend Using his experience in the construction industry Craig will provide an overview of how crisis’s can develop in the project environment including recognising the potential signs of a project in distress, what part risk management plays and steps which can support prevention. |
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🕐 14:45-15:10Networking break |
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🕐 15:10-16:05Panel discussion: Fight to survive, or survive to fight🞇 Clive Martin, Head of the Government Risk Profession 🞇 Fiona Davidge, Head of Risk & Insurance for the Royal British Legion 🞇 Sheilina Somani We look at what drives us in a crisis, what is a crisis? What behaviours do we display? Do we fight to survive, or do we survive to fight and bring order and sensibility to chaos? - Join our panel and engage in an open discussion about how a core human instinct and our professional beliefs can collide. |
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🕐 16:05-16:45Closing keynote: Using AI to forecast and de-risk project delivery🞇 Dev Amratia, CEO and Co-Founder, nPlan This talk will explore how AI can reliably quantify delay risk and provide actionable insights to project teams, including the potential impact this could have with insurers and project financiers. |
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🕐 16:45-17:00Closing remarks🞇 Gareth Pugsley, Learning Curve Group 🞇 Chris Blockley-Webb, Turner & Townsend This session synthesises and expands on the key insights from the day, collecting diverse perspectives and actionable takeaways to further refine the strategies discussed earlier. The reflection points session at the conference emphasises the critical importance of adaptive leadership, stakeholder collaboration, and agile project management in responding to crises. |
Firewood
Headline sponsor
At Firewood, we empower organisations to excel in risk management, whether it’s within FTSE 100 companies, local government bodies, or Central Government departments. Our approach leverages cutting-edge technology and tailored solutions to safeguard our clients' operations while driving growth.
We specialise in developing portfolio delivery frameworks, ensuring alignment with the unique threats and opportunities of our clients. With a proven track record of delivering complex, high-stakes projects, we transform risk into opportunity. Our commitment to knowledge transfer ensures organisations gain enhanced capabilities and a culture of continuous improvement.
At the core of our offering is FAST, our cloud-based assurance tool designed to empower organisations in building and maintaining robust assurance frameworks. FAST adheres to industry best practices and provides real-time insights, enabling proactive risk management and informed decision-making. Its comprehensive functionality has earned praise from clients seeking reliable, scalable solutions.
Exhibitor
nPlan
nPlan is the global market leader in forecasting and de-risking large-scale construction projects with AI. The core of our technology is a patented process that involves using ‘deep learning’ to model activity outcomes on large volumes of historical project data.
nPlan’s use of AI and historical data effectively nullifies the impact of common biases on the planning process, and enables project teams to auto-learn the lessons contained in our dataset of over 750,000 past project schedules at the push of a button.
nPlan’s customers–including the likes of Shell, ExxonMobil, Sizewell C, NEOM, LNG Canada, Washington Department of Transportation and Anglian Water –use its platform to achieve a range of objectives including:
- Identifying risks before they become issues to deliver projects on time and avoid unplanned cost
- Turn forecasting and risk management processes into powerful delivery levers
- Assuring whole portfolios of projects
Founded in 2017, nPlan has created a new gold standard for planning and managing large-scale construction projects. nPlan is headquartered in London with offices in Sydney, Australia and Houston, Texas.