![Andrew Wright.jpg](/v2/media/u0edqltc/andrew-wright.jpg?center=0.33529070610410322,0.52927364409715538&mode=crop&width=60&height=60&rnd=132509458777870000)
![Andrew Wright.jpg](/v2/media/u0edqltc/andrew-wright.jpg?center=0.33529070610410322,0.52927364409715538&mode=crop&width=60&height=60&rnd=132509458777870000)
Understanding requirements, the basis of delivering quality
The APM Body of Knowledge 7th edition defines quality as “the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements” so to deliver quality one must meet the requirements.