![Brad Egeland.jpg](/v2/media/hg3jj1ey/brad-egeland.jpg?anchor=center&mode=crop&width=60&height=60&rnd=132508025795770000)
![Brad Egeland.jpg](/v2/media/hg3jj1ey/brad-egeland.jpg?anchor=center&mode=crop&width=60&height=60&rnd=132508025795770000)
Developing a customer service mindset
We love our project customers sitting on the other side of the table, video conference call or phone, right? And they could never do anything to make us feel otherwise, right? Wrong! It's ok to say they drive you crazy from time to time - maybe even all the time.